70% Automated Resolution
3x Faster Response
24/7 Always Available
40% Cost Reduction

AI Agents That Take Action

Not just chatbots. Autonomous agents that complete entire workflows.

Support Resolution Agent

Handles customer tickets end-to-end. Understands issues, pulls customer data, checks order status, processes refunds, updates CRM — all autonomously.

✓ Issue diagnosis ✓ Order lookup ✓ Refund processing ✓ System updates

Sales Qualification Agent

Engages inbound leads 24/7, qualifies against your criteria, books demos with the right rep, and nurtures until conversion.

✓ Lead engagement ✓ Qualification ✓ Demo booking ✓ Follow-up sequences

Order Management Agent

Tracks orders, handles modifications, processes returns and exchanges, generates shipping labels, and issues refunds automatically.

✓ Order tracking ✓ Modifications ✓ Returns/exchanges ✓ Label generation

Appointment Scheduling Agent

Books appointments across time zones, sends confirmations and reminders, handles reschedules and cancellations seamlessly.

✓ Availability check ✓ Booking & confirmations ✓ Reminders ✓ Reschedules

Customer Onboarding Agent

Guides new customers through setup step-by-step, answers questions, triggers integrations, and ensures successful activation.

✓ Setup guidance ✓ Q&A support ✓ Integration help ✓ Progress tracking

Feedback & Survey Agent

Conducts conversational surveys, collects CSAT/NPS, analyzes sentiment, and escalates negative feedback for immediate action.

✓ Survey collection ✓ Sentiment analysis ✓ Smart follow-up ✓ Escalation triggers

How AI Agents Work

From customer request to autonomous resolution

1

Customer Reaches Out

Via any channel — chat, email, social, voice, WhatsApp. The AI agent is always ready.

2

AI Understands Intent

Advanced NLU identifies intent, sentiment, and urgency. Pulls customer history for context.

3

Agent Takes Action

Executes the right workflow — processing orders, booking appointments, or resolving issues.

4

Systems Updated

All connected systems are automatically updated — CRM, order systems, calendars, and more.

5

Resolution Confirmed

Customer receives confirmation. AI learns from the interaction to improve future responses.

AI Capabilities That Power Automation

Built on advanced AI for human-like interactions

🧠

Natural Language Understanding

Understands complex requests, slang, typos, and multiple languages.

💭

Context Awareness

Remembers conversation history and customer data across sessions.

😊

Sentiment Detection

Identifies frustrated or upset customers for priority handling.

🔗

System Integration

Connects to 100+ tools to take action — CRM, payments, calendars.

📚

Knowledge Retrieval

Instantly searches your knowledge base for accurate answers.

🎯

Smart Routing

Routes complex issues to the right human agent with full context.

📈

Continuous Learning

Improves with every interaction based on outcomes and feedback.

🛡️

Compliance Ready

GDPR, HIPAA, PCI-DSS compliant. Your data stays secure.

See Your Use Case In Action

Book a personalized demo and we'll show you exactly how AI agents can automate your specific workflows.