Privacy Policy

Introduction

Cention.io ("Cention", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

We are headquartered in Stockholm, Sweden, with operations in Kuala Lumpur, Malaysia. We comply with applicable data protection laws including the General Data Protection Regulation (GDPR) and other international privacy frameworks.

Information We Collect

Information You Provide

• Account information (name, email, company details)
• Billing and payment information
• Communications you send to us
• Content you upload to our platform

Information Collected Automatically

• Usage data and analytics
• Device and browser information
• IP address and location data
• Cookies and similar technologies

How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Process transactions and billing
• Send service-related communications
• Improve and personalise your experience
• Ensure security and prevent fraud
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers who assist our operations (see Subprocessors)
• Legal authorities when required by law
• Business partners with your consent

Data Retention

We retain personal information for as long as necessary to provide services and fulfil legal obligations. Account data is retained while your account is active and for a reasonable period thereafter.

Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Port your data to another service
• Object to or restrict processing
• Withdraw consent

To exercise these rights, contact us at privacy@cention.io

International Transfers

Data may be transferred to and processed in countries outside your residence. We use Standard Contractual Clauses and other lawful mechanisms to protect international transfers.

Security

We implement industry-standard security measures including encryption, access controls, and regular security assessments. See our Security Policy for details.

Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or through our platform.

Contact Us

For privacy-related enquiries:

Email: privacy@cention.io
Address: Cention AB, Stockholm, Sweden