30% More appointments scheduled
40% Reduction in no-shows
70% Routine inquiries automated
HIPAA Fully compliant

What AI Agents Automate

Patient-centered automation with healthcare compliance

📅

Appointment Scheduling

85% Automation Rate

AI handles appointment booking, rescheduling, and cancellations across providers. Matches patient needs with provider availability and sends confirmations.

Patient requests appointment
AI identifies need
Finds available slots
Books & confirms
💊

Prescription Refills

90% Automation Rate

Process refill requests automatically. AI verifies patient identity, checks refill eligibility, sends to pharmacy, and notifies when ready.

Patient requests refill
AI verifies identity
Checks eligibility
Sends to pharmacy
📊

Test Results & Records

75% Automation Rate

Securely share test results, explain basic findings, and schedule follow-up appointments when needed. Complex results escalated to providers.

Patient asks for results
AI authenticates
Shares results securely
Offers follow-up if needed
🏥

Insurance Verification

80% Automation Rate

Verify insurance coverage, explain benefits, provide cost estimates, and answer questions about copays and deductibles before appointments.

Patient asks about coverage
AI checks insurance
Explains benefits
Provides cost estimate
🩺

Symptom Triage

70% Automation Rate

Collect symptoms and medical history, determine urgency level, and route to appropriate care — ER, urgent care, telehealth, or scheduled appointment.

Patient reports symptoms
AI asks follow-ups
Assesses urgency
Routes appropriately

Proactive Reminders

95% Automation Rate

Send appointment reminders, pre-visit instructions, medication reminders, and follow-up care prompts via patient's preferred channel.

Appointment approaching
AI sends reminder
Handles confirmations
Reschedules if needed

Healthcare Compliance Built-In

Protecting patient data at every step

🏥 HIPAA

Full HIPAA compliance with BAA available

🔒 PHI Protection

Protected health information secured

📊 Audit Trails

Complete logging of all interactions

🔐 Encryption

256-bit encryption at rest and in transit

👤 Access Controls

Role-based access with MFA

📋 HL7 FHIR

Healthcare data interoperability

Ready for HIPAA-Compliant AI?

See how healthcare organizations are improving patient experience with AI automation.