Instant Response

Customers expect answers in seconds. Live chat delivers sub-minute response times.

Higher Conversion

Chat users convert 3x more than non-chat visitors. Capture sales at the moment of intent.

Agent Efficiency

Handle multiple chats simultaneously. Shortcuts and AI suggestions speed up responses.

Powerful Chat Features

Proactive Chat

Trigger chat invitations based on page, time on site, cart value, or custom events. Reach out before they leave.

Chat Queues

Manage high volume with intelligent queuing. Show wait times and offer callbacks when agents are busy.

Canned Responses

Pre-written answers for common questions. Type a shortcut, send a perfect response instantly.

Typing Preview

See what customers are typing before they send. Prepare answers faster and anticipate needs.

File Sharing

Exchange documents, images, and screenshots directly in chat. No email required.

Chat Transcripts

Automatic email of conversation history. Customers keep a record, you keep the data.

Seamless Bot-to-Human Handoff

Start conversations with AI chatbots for instant 24/7 coverage. When queries get complex, seamlessly transfer to human agents — with full context preserved.

  • AI handles routine queries
  • Smart escalation triggers
  • Context passed to agents
  • No customer repetition
BOT AGENT
AI-Enhanced

AI Makes Every Chat Smarter

Smart Suggestions AI suggests responses based on conversation context and history
Auto-Complete AI predicts what agents want to type and completes responses
Sentiment Detection Real-time mood analysis alerts agents to frustrated customers
Explore AI Features →

Ready to chat with your customers?

See AI-powered live chat in action and learn how it can boost your conversion rates.