80%
Queries Automated
24/7
Availability
<1s
Response Time
95%
Accuracy Rate

How It Works

1

Understand

Natural language processing understands what customers mean, not just what they type. Handles typos, slang, and multiple languages.

2

Decide

AI determines the best response or action. Routes complex queries to specialists. Escalates when confidence is low.

3

Act

Execute workflows automatically — check order status, reset passwords, book appointments, process returns.

AI Capabilities

Intent Recognition

Identify customer intent from free-form text. "Where's my order" and "order status" route to the same flow.

Entity Extraction

Pull key details like order numbers, dates, and product names from conversations automatically.

Sentiment Analysis

Detect frustration or urgency. Escalate angry customers to human agents immediately.

Multi-Language

Support customers in 50+ languages. Auto-detect language and respond appropriately.

Contextual Memory

Remember conversation context. "What about the blue one?" works after discussing products.

Continuous Learning

Improve from every interaction. Review AI suggestions and train on your specific use cases.

Common Automations

Our AI chatbot handles the queries that consume most of your team's time:

  • Order status and tracking
  • Password resets
  • Account information updates
  • Return and refund requests
  • Appointment scheduling
  • FAQ and product questions
Hi! I'm here to help. What can I do for you?
Where is my order #12345?
Order #12345 shipped yesterday and will arrive Dec 26. Track it →

Ready to automate support?

See how AI chatbots can handle 80% of your queries while improving satisfaction.