Personal Support At Scale
Sometimes customers need to talk. Voice and video support built right into your platform.
Voice Support
Enterprise-grade phone support without the complexity
Inbound Calls
Accept calls through local numbers worldwide. IVR menus route to the right team.
Smart Routing
Route calls by skill, language, customer tier, or availability. Reduce wait times.
Call Recording
Record calls for quality assurance and training. Searchable transcripts with AI.
Voicemail
Capture messages when agents aren't available. Auto-transcribe and create tickets.
Click-to-Call
Customers click to request a callback. No waiting on hold — agents call when ready.
Channel Switching
Escalate chat to call, or send follow-up via email. Seamless transitions with context.
Video Support
For complex issues, nothing beats face-to-face. Video calls with powerful collaboration tools.
- One-click video calls from chat
- Screen sharing (agent or customer)
- Co-browsing with annotation
- Recording with consent
- No download required for customers
Perfect For
Technical Support
Walk customers through complex setups. See exactly what they see with screen sharing.
Sales Demos
Show your product in action. Answer questions live and close deals faster.
VIP Customers
Give high-value customers the white-glove treatment they expect.
AI Enhances Every Call
Ready to add voice & video?
See how AI-powered calling can enhance your support experience.